Online Psychiatry in Springfield, MA
Psychiatric care by secure video for Springfield and Western Massachusetts, with Joseph Lavoie, PMHNP-BC at every visit.
Questions first? Call 617-858-8276. Booking and intake run through our secure, HIPAA-compliant patient portal.
The short answer
Online psychiatry in Springfield, MA lets you see a Massachusetts-licensed psychiatric clinician by video from Springfield or anywhere in the Pioneer Valley. Journey Psychiatric Care is based in Greater Boston, but every visit is by secure video, so distance does not matter. Read how telehealth psychiatry works.
Springfield and the Pioneer Valley
Patients connect from Springfield, Chicopee, Holyoke, West Springfield, Agawam, Westfield, Longmeadow, East Longmeadow, Ludlow, Wilbraham, Northampton, Easthampton and Amherst. The practice sees people statewide, so Western Massachusetts gets the same visits as anyone in Boston.
Your visits are with Joseph Lavoie, PMHNP-BC. He is a board-certified psychiatric nurse practitioner, not a psychiatrist or physician, and he can evaluate, diagnose and prescribe. You see him every time, which matters for conditions like depression and bipolar disorder where small changes are easier to catch when your clinician knows you.
Living near the Connecticut line? You still need to be in Massachusetts during each visit, because that is where Joseph is licensed. A visit from your Hartford office would not work.
Students at the colleges in Amherst, Northampton and South Hadley are welcome too. You need to be in Massachusetts for each visit, so plan around school breaks if you head home to another state.
Western Massachusetts has its own crisis services, separate from Boston’s. Save the Behavioral Health Help Line number and look up your local Community Behavioral Health Center now, before you need it. Video care with Joseph is for ongoing treatment, not emergencies.
What video care changes in Western Mass
Boston-area care, without the Pike
There is no two-hour drive east. You see the same clinician from your living room.
Steady care for mood
Follow-ups by video make it easier to keep the regular schedule that mood conditions often need.
Space for grief
Loss that has not eased after many months is a fair reason to reach out. You do not need another diagnosis first.
If you need help sooner
Telehealth is not emergency care. If you or someone you love is in danger, call 911 or go to the nearest emergency room. You can call or text 988 any time. The Massachusetts Behavioral Health Help Line is 833-773-2445, also any time.
Emergency departments in Springfield include Baystate Medical Center and Mercy Medical Center. The state also runs Community Behavioral Health Centers with walk-in and 24/7 crisis care; use the state finder to see the one that serves your town. Our crisis resources page lists more options.
Frequently asked questions
Can a Boston-area practice see me in Springfield?
Yes. Journey Psychiatric Care is a telehealth practice that sees patients anywhere in Massachusetts. Your location in the state does not change your care.
Is Joseph a psychiatrist?
No. Joseph Lavoie is a board-certified psychiatric nurse practitioner (PMHNP-BC). He can evaluate, diagnose and prescribe in Massachusetts.
What if I need lab work?
Some medications need blood tests. If yours does, Joseph will tell you and help you arrange it at a lab near you.
I live near Connecticut. Can I be seen from there?
You need to be physically in Massachusetts at the time of each visit. Plan visits for times you are at home or elsewhere in the state.
Do you help with grief?
Yes. Grief that stays heavy for a long time, or that comes with depression, anxiety or trouble sleeping, is something Joseph treats. See grief and loss.
Which insurance do you take?
Blue Cross Blue Shield, Aetna, Cigna and Evernorth, Oscar Health, Oxford, Point32Health and UnitedHealthcare. For other plans, invoices are available for out-of-network reimbursement.
Take the next step in your journey.
Same clinician every visit. Telehealth anywhere in Massachusetts.
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