Online Psychiatry on the North Shore, MA
Psychiatric care by secure video for the North Shore and Cape Ann, with Joseph Lavoie, PMHNP-BC at every visit.
Questions first? Call 617-858-8276. Booking and intake run through our secure, HIPAA-compliant patient portal.
The short answer
Online psychiatry on the North Shore, MA lets you see a psychiatric clinician by video from Lynn, Salem, Beverly, Gloucester or Newburyport without a drive down Route 1 or 128. Journey Psychiatric Care provides evaluations, therapy and medication management by video. Learn how telehealth psychiatry works.
From Lynn to Cape Ann
Patients connect from Lynn, Saugus, Swampscott, Marblehead, Salem, Peabody, Danvers, Beverly, Gloucester, Rockport, Ipswich, Newburyport and the towns between them. The North Shore is spread out, and many offices that offer psychiatric care are in or near Boston. Video removes that trip.
Your visits are with Joseph Lavoie, PMHNP-BC. He is a board-certified psychiatric nurse practitioner, not a psychiatrist or physician, and he can evaluate, diagnose and prescribe. Since he sees you every time, you do not have to explain your history to someone new at each visit.
For people who commute into Boston on the commuter rail or by car, a video visit can happen from home on a day off or from a quiet spot before the train.
Video also helps if you would rather not run into a neighbor in a waiting room. In smaller towns like Rockport or Ipswich, that kind of privacy matters to a lot of people. Your visit is between you and Joseph, on a secure, HIPAA-compliant platform.
What video care changes north of Boston
No highway time
A visit takes as long as the visit. No Route 1 traffic, no parking, no time off for the drive.
Steady follow-up
While a medication is new, follow-ups are often every few weeks. Video makes that schedule easier to keep from Cape Ann.
Care alongside recovery
If alcohol or drug use is part of what is going on with anxiety or depression, you can talk about it openly. Nothing you say will shock Joseph.
If you need help sooner
Telehealth is not emergency care. If you or someone you love is in danger, call 911 or go to the nearest emergency room. You can call or text 988 any time. The Massachusetts Behavioral Health Help Line is 833-773-2445, also any time.
Emergency departments on the North Shore include Salem Hospital, Beverly Hospital and Anna Jaques Hospital in Newburyport. The state also runs Community Behavioral Health Centers with walk-in and 24/7 crisis care; use the state finder to see the one that serves your town. Our crisis resources page lists more options.
Frequently asked questions
Do you have an office on the North Shore?
No. All visits are by secure video. You can be seen from home or any private spot in Massachusetts.
Is Joseph a psychiatrist?
No. Joseph Lavoie is a board-certified psychiatric nurse practitioner (PMHNP-BC). He can evaluate, diagnose and prescribe for mental health conditions.
Can you help with drinking along with depression?
Yes, substance use alongside anxiety or depression is something the practice treats. If you need detox or a higher level of care, Joseph will help you find it. See substance use care.
What if I am in New Hampshire for work during a visit?
You need to be in Massachusetts for each visit, since that is where Joseph is licensed. Schedule visits for times you are in the state.
Which insurance do you take?
Blue Cross Blue Shield, Aetna, Cigna and Evernorth, Oscar Health, Oxford, Point32Health and UnitedHealthcare. For other plans, invoices are available for out-of-network reimbursement.
How do I start?
Book a first visit online or call 617-858-8276. The first visit is a full psychiatric evaluation by video. See new patients for what to have ready.

Take the next step in your journey.
Same clinician every visit. Telehealth anywhere in Massachusetts.
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