Online Psychiatry in Lowell, MA
Psychiatric care by secure video for Lowell and the Merrimack Valley, with Joseph Lavoie, PMHNP-BC at every visit.
Questions first? Call 617-858-8276. Booking and intake run through our secure, HIPAA-compliant patient portal.
The short answer
Online psychiatry in Lowell, MA lets you see a psychiatric clinician by video from Lowell or anywhere in the Merrimack Valley. Journey Psychiatric Care offers evaluations, therapy and medication management, and you see the same clinician at every visit. Read how telehealth visits work.
Lowell and the Merrimack Valley
Patients connect from Lowell, Chelmsford, Dracut, Tewksbury, Billerica, Westford, Tyngsborough, Lawrence, Methuen, Andover, North Andover and Haverhill. Many people here work shifts in healthcare, manufacturing or retail, or commute down Route 3 and 93. Booking around a shift is easier when there is no drive.
Your visits are with Joseph Lavoie, PMHNP-BC. He is a board-certified psychiatric nurse practitioner, not a psychiatrist or physician, and he can evaluate, diagnose and prescribe. He has worked as an inpatient psychiatric nurse and an emergency department nurse, so stress, anxiety and substance use are familiar ground.
Students at UMass Lowell and other local schools are welcome too, as long as they are in Massachusetts for each visit.
Lawrence, Methuen and Haverhill patients sometimes ask whether a Boston-area practice really serves them. It does. Location inside Massachusetts makes no difference to video care.
If your schedule changes week to week, book follow-ups as far ahead as you can, and call 617-858-8276 if you need to move one. A quick call is easier than missing a visit and losing track of how a medication is working.
What video care changes in the Merrimack Valley
Visits around a shift
Take a follow-up from home before or after work, or from your car on a break.
Burnout is a real reason
You do not need a diagnosis in mind to book. Exhaustion that will not lift is reason enough to talk.
Room to talk about use
Alcohol or drug use alongside anxiety or depression is part of what the practice treats. You can be honest.
If you need help sooner
Telehealth is not emergency care. If you or someone you love is in danger, call 911 or go to the nearest emergency room. You can call or text 988 any time. The Massachusetts Behavioral Health Help Line is 833-773-2445, also any time.
Emergency departments in the area include Lowell General Hospital and Lawrence General Hospital. The state also runs Community Behavioral Health Centers with walk-in and 24/7 crisis care; use the state finder to see the one that serves your town. Our crisis resources page lists more options.
Common reasons people in Lowell reach out
Nearby areas
Video visits work the same way in North Shore and Cambridge & Somerville. Joseph sees patients anywhere in Massachusetts.
Frequently asked questions
Do you have an office in Lowell?
No. Every visit is by secure video, so you can be seen from home or any private place in Massachusetts.
Is Joseph a psychiatrist?
No. Joseph Lavoie is a board-certified psychiatric nurse practitioner. He can evaluate, diagnose and prescribe medication in Massachusetts.
Can I have a visit during my break at work?
If you have a private space and a steady connection, yes. A parked car works for many people. The first evaluation is longer, so plan more time for that one.
I live in Massachusetts but work in New Hampshire. Can I be seen?
Yes, as long as you are in Massachusetts during each visit. Visits taken from a New Hampshire workplace would not work, because Joseph is licensed in Massachusetts.
Do you help with stress and burnout?
Yes. Burnout often overlaps with anxiety, depression or sleep problems, and Joseph will look at the whole picture. See stress and burnout.
Which insurance do you take?
Blue Cross Blue Shield, Aetna, Cigna and Evernorth, Oscar Health, Oxford, Point32Health and UnitedHealthcare. See insurance for out-of-network options.

Take the next step in your journey.
Same clinician every visit. Telehealth anywhere in Massachusetts.
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