Online Psychiatry in Boston, MA
Psychiatric care by secure video for every Boston neighborhood, with Joseph Lavoie, PMHNP-BC at every visit.
Questions first? Call 617-858-8276. Booking and intake run through our secure, HIPAA-compliant patient portal.
The short answer
Online psychiatry in Boston, MA means you see a psychiatric clinician by secure video instead of crossing the city for an office visit. Journey Psychiatric Care offers evaluations, therapy and medication management by video to adults and teens anywhere in Boston, with the same clinician each time. Read how telehealth psychiatry in Massachusetts works.
Video visits for every Boston neighborhood
Patients connect from all over the city: Dorchester, Jamaica Plain, South Boston, Charlestown, East Boston, Roxbury, Brighton, Allston, West Roxbury, Roslindale, Hyde Park, Mattapan, the South End, Back Bay and the Seaport. Where you live in Boston does not change how care works. You open a link and Joseph is there.
Your visits are with Joseph Lavoie, PMHNP-BC. He is a board-certified psychiatric nurse practitioner, not a psychiatrist or physician, and he can evaluate, diagnose and prescribe. He also has a Boston background: he earned his MSN at Northeastern, his undergraduate degree at UMass Boston, and most recently worked in an outpatient group practice in Greater Boston.
For many people in the city, the hard part of getting care is not the care. It is the hour lost to the T or to finding parking near a hospital campus. A video visit takes that hour back.
What video care looks like in the city
Visits that fit a workday
Step into a conference room, a parked car or a quiet corner at home. A shorter follow-up can often fit inside a lunch break.
Privacy with roommates
Shared apartments are common in Boston. Headphones and a closed door are enough for most visits; a walk outside works too if you have a steady signal.
Students and new arrivals
If you came to Boston for school or work and need a prescriber here, you can start with a full evaluation. Bring your old records if you have them.
If you need help sooner
Telehealth is not emergency care. If you or someone you love is in danger, call 911 or go to the nearest emergency room. You can call or text 988 any time. The Massachusetts Behavioral Health Help Line is 833-773-2445, also any time.
Boston has several large emergency departments, including Massachusetts General Hospital, Boston Medical Center and Beth Israel Deaconess Medical Center. The state also runs Community Behavioral Health Centers with walk-in and 24/7 crisis care; use the state finder to see the one that serves your town. Our crisis resources page lists more options.
Common reasons people in Boston reach out
Nearby areas
Video visits work the same way in Cambridge & Somerville and South Shore. Joseph sees patients anywhere in Massachusetts.
Frequently asked questions
Do you have an office in Boston?
No. Every visit is by secure video, so there is no office to travel to. The practice’s mailing address is in Somerville, but no patients are seen there.
Is Joseph a psychiatrist?
No. Joseph Lavoie is a board-certified psychiatric nurse practitioner (PMHNP-BC). In Massachusetts he can evaluate, diagnose and prescribe medication for mental health conditions.
Can I have a visit from my office downtown?
Yes, as long as you have privacy and a steady connection. Many people book a conference room or step outside. You just need to be in Massachusetts.
Do you see college students in Boston?
Yes, students are welcome if they are in Massachusetts for each visit. If you are on a parent’s insurance, have the subscriber’s details ready. Check with your school too, since some offer their own counseling.
Which insurance plans do you take?
Journey Psychiatric Care is in-network with Blue Cross Blue Shield, Aetna, Cigna and Evernorth, Oscar Health, Oxford, Point32Health and UnitedHealthcare. For other plans, invoices are available for out-of-network reimbursement. See insurance.
Where do prescriptions go?
If medication is part of your plan, prescriptions are sent electronically to the pharmacy you choose. Pick one close to home or work, whichever is easier to reach.
Take the next step in your journey.
Same clinician every visit. Telehealth anywhere in Massachusetts.
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