Online Psychiatry in MetroWest, MA
Psychiatric care by video for MetroWest families and adults, with Joseph Lavoie, PMHNP-BC at every visit.
Questions first? Call 617-858-8276. Booking and intake run through our secure, HIPAA-compliant patient portal.
The short answer
Online psychiatry in MetroWest, MA brings psychiatric evaluations, therapy and medication management to Framingham, Natick, Wellesley, Marlborough and nearby towns by secure video. Journey Psychiatric Care sees teens and adults, and parents can join from home or work. Read how telehealth visits work.
Care for MetroWest families
Patients connect from Framingham, Natick, Wellesley, Needham, Wayland, Sudbury, Ashland, Hopkinton, Holliston, Marlborough, Hudson, Southborough, Westborough and Milford. Many families here juggle school pickups, sports and a Mass Pike commute. A video visit fits between them.
Your visits are with Joseph Lavoie, PMHNP-BC. He is a board-certified psychiatric nurse practitioner, not a psychiatrist or physician, and he can evaluate, diagnose and prescribe. He sees teens and adults, and he can coordinate with your child’s pediatrician, therapist or school counselor when you ask him to.
For a child or teen, a parent or guardian completes intake and joins the first visit. See child and adolescent care for what to expect.
Wellesley, Needham and Natick sit close enough to Boston that many people assume care means a trip into the city. It does not. Joseph sees you by video wherever you are in the state, so a Hopkinton family gets the same visits as a family in Back Bay.
Adults in MetroWest reach out too, often for anxiety or depression that has built up over years of work and family demands. You do not need a referral to book unless your insurance plan requires one, and your first visit is a full evaluation, not a quick prescription.
What video care looks like in the suburbs
No pulling kids out of school
Visits can happen from home after school, without a drive into Boston and back.
Parents can join from work
If one parent is home and one is at the office, both can be on the same video visit.
Commuters too
Adults who drive the Pike or Route 9 can take a follow-up from home on a remote day.
If you need help sooner
Telehealth is not emergency care. If you or someone you love is in danger, call 911 or go to the nearest emergency room. You can call or text 988 any time. The Massachusetts Behavioral Health Help Line is 833-773-2445, also any time.
Emergency departments in MetroWest include MetroWest Medical Center in Framingham and Milford Regional Medical Center. The state also runs Community Behavioral Health Centers with walk-in and 24/7 crisis care; use the state finder to see the one that serves your town. Our crisis resources page lists more options.
Frequently asked questions
Do you see kids and teens in MetroWest?
Yes. Journey Psychiatric Care sees teens and adults, and younger children case by case. A parent or guardian completes intake and joins the first visit for patients under 18.
Is Joseph a psychiatrist?
No. Joseph Lavoie is a board-certified psychiatric nurse practitioner. He can evaluate, diagnose and prescribe in Massachusetts.
Can you evaluate my child for ADHD?
Yes. ADHD care starts with a careful evaluation, often with input from parents and teachers. Treatment can include medication when appropriate. See ADHD.
Will you talk to my child’s school or pediatrician?
With your written permission, Joseph can coordinate with other people involved in your child’s care. You decide who he talks to.
Do you have an office in Framingham or Natick?
No. Every visit is by secure video. If an in-person exam or lab work is needed, Joseph will help you arrange it locally.
Which insurance plans do you take?
Blue Cross Blue Shield, Aetna, Cigna and Evernorth, Oscar Health, Oxford, Point32Health and UnitedHealthcare. See insurance for details and out-of-network options.
Take the next step in your journey.
Same clinician every visit. Telehealth anywhere in Massachusetts.
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